Board Secretary

Louise Frimpong Boateng serves as Human Resource Manager and Acting Head of the Human Resource Department, where she brings a distinctive blend of healthcare background and HR expertise to workforce leadership. Her approach combines systematic process management with genuine care for employee welfare, a perspective shaped by her nursing training and refined through her MBA in Human Resource Management from KNUST.

In practice, Louise oversees the full spectrum of HR operations: staff documentation, onboarding, leave coordination, performance monitoring, and disciplinary processes. She’s known for handling sensitive matters with discretion and ensuring procedural fairness, which has earned her credibility across departments and sites. Her leadership keeps the HR function running as a dependable support system rather than a bureaucratic obstacle.

What colleagues tend to notice is her steady presence during difficult conversations and her ability to bridge communication gaps between leadership and staff. She focuses on practical improvements, closing compliance gaps, strengthening welfare programs, building learning opportunities, rather than dramatic overhauls. The result is a department that functions reliably and a workplace culture built on mutual respect and clear expectations.

Louise holds an MBA in Human Resource Management and a BSc in Nursing from KNUST, along with a Diploma in Nursing from KNMTC. This combination informs her evidence-based approach to staff well-being and her understanding that organizational health and individual welfare are deeply connected.